Refund and Cancellation Policy
At trendingauthorviral.com, we provide digital services, promotional visibility, listing opportunities, online exposure, and related content-based services.
Because our services involve digital delivery, online publishing, promotional placement, and resource allocation, the following refund and cancellation terms apply.
- Nature of Services
Our platform primarily delivers:
- Digital promotional services
- Author and creator visibility
- Online listings and mentions
- Featured content placements
- Link-based promotional services
- Digital submissions and collaborations
These services are considered digitally delivered once processing, publishing, promotion, or placement begins.
- No Refund Policy
Once a service has been:
- Processed,
- Approved,
- Published,
- Scheduled,
- Delivered,
- Shared,
- Featured,
- Or initiated,
the payment shall be considered final and non-refundable.
We do not guarantee:
- Viral reach
- Traffic volume
- Sales
- Rankings
- Audience engagement
- Social media performance
- Third-party platform results
as these depend on external factors beyond our control.
- Cancellation Requests
Users may request cancellation only before:
- Work has started,
- Content has been reviewed,
- Links have been processed,
- Or promotional scheduling has begun.
If cancellation is approved before service initiation, partial or full refund eligibility may be considered at the sole discretion of the platform.
- Duplicate Payments
In case of accidental duplicate payment:
- Verified duplicate transactions may qualify for refund.
- Refund processing may take 7–14 business days depending on banking/payment gateways.
- Rejection Rights
We reserve the right to reject or remove:
- Misleading content
- Illegal material
- Copyright violations
- Offensive or harmful submissions
- Spam or manipulated content
In such cases, refund eligibility shall remain at the discretion of the platform.
- Payment Gateway Delays
We are not responsible for delays caused by:
- Banks
- Payment gateways
- UPI providers
- Technical interruptions
- Third-party processing systems
- Contact for Billing Issues
For payment-related support or cancellation requests, contact:
Trending Author Viral
Website: trendingauthorviral.com
Email: admin@trendingauthorviral.com
Important Practical Recommendations
For legal and operational safety, it is advisable to:
- Mention “Digital Service”
Always use the term:
“Digital promotional services”
This strengthens non-refundable positioning.
- Avoid Guarantee Claims
Avoid promises like:
- Guaranteed viral
- Guaranteed traffic
- Guaranteed followers
- Guaranteed ranking
Instead use:
- “Exposure opportunity”
- “Promotional visibility”
- “Platform-based promotion”
- Add User Consent Checkbox
Before payment:
“I understand that this is a digital promotional service and is generally non-refundable once processing begins.”
This is very important.
- Keep Evidence
Maintain:
- Payment logs
- Submission timestamps
- Email confirmations
- Approval screenshots
This helps during disputes.
- Create Separate Pages
Recommended website legal pages:
- Privacy Policy
- Terms & Conditions
- Refund Policy
- Disclaimer
- Copyright Policy
This improves trust and payment gateway approval chances.